Terms of Use

Last updated November 3, 2026.

These terms govern your use of cleanslatewater.com, operated by Clean Slate Water, LLC (“Clean Slate Water,” “we,” “us”). By using the site you agree to them. If you don’t agree, please don’t use the site.

Informational tool, not a water test

The Water Advisor and its AI explanations help interpret information you provide. They do not measure water at your tap, diagnose health conditions, or certify that water is safe to drink. Always follow instructions from your water utility and public-health officials, and use a certified lab for testing.

Quotes, pricing, and purchases

Options and prices shown online are a starting point, not an offer. A final recommendation and price depend on your water information and installation conditions and may require testing or an on-site visit. Any purchase or installation is governed by the written quote or agreement you sign, which controls over these terms.

Installation partners

Installation is performed by independent, licensed local installation partners where required. Service availability depends on your location. Manufacturer warranties, where provided, come from the manufacturer under its own terms.

Your submissions

• Give accurate information and upload only files you have the right to share.
• You allow us and our partners to use what you submit to respond to your request, as described in our Privacy Policy.
• Don’t misuse the site: no automated scraping, attempts to break security, overloading the Advisor, or unlawful content.

Communications

By submitting a request, you agree we may contact you about it. Marketing emails and texts are sent only with your consent, and you can opt out at any time (reply STOP to texts).

Our content

Site text, design, and the Water Advisor belong to Clean Slate Water. Manufacturer names are trademarks of their owners; mentioning them does not imply endorsement.

Disclaimers

The site is provided “as is.” To the fullest extent allowed by law, we disclaim implied warranties, including fitness for a particular purpose, and do not guarantee that the site will be error-free or always available.

Limitation of liability

To the fullest extent allowed by law, Clean Slate Water is not liable for indirect, incidental, or consequential damages from your use of the site or the Water Advisor. Our total liability for any claim about the site is limited to $100. This does not limit rights you have under a signed purchase agreement or that cannot be waived by law.

Governing law

These terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law rules. Disputes will be brought in the state or federal courts located in Pennsylvania, unless the law where you live requires otherwise.

Changes

We may update these terms. The date at the top shows the latest version. Continuing to use the site means you accept the updated terms.

Contact

Clean Slate Water, LLC. Email legal@cleanslatewater.com.